USI Computer Center and Telecommunications Services

Remote Access Questions and Answers

Q: How do I read my e-mail off-campus?

A1: You can access your email through an internet web page https://exchhub.usi.edu You should see a window saying you are entering a secure site - click OK. You are then prompted for Username and Password (maybe Domain)
For your Username enter your entire email address.
If prompted for DOMAIN - enter USI

A2: You can use Outlook
- To use Outlook (NOT Outlook Express) at home you will need the Microsoft Office Software. ( Microsoft Office for home use.)
- If you do NOT dial into USI (as your ISP), you will need to install the VPN software.
-Setup up Outlook 2003 (see instructions below)
- Setup up Outlook 2007 (see instructions below)

A3: If you use a client other than Outlook
` You will need to know the server name. Use exchhub.usi.edu as the the inbound server. The outbound server name will depend on your ISP.

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Set up Outlook Email – Outlook 2007

Click Start, Settings, Control Panel Look for entry that says MAIL. If no entry/icon that says MAIL – make sure you are in Classic View (top left – switch to classic view). If you STILL don’t have an icon labeled MAIL – then exit Control Panel and start Outlook – a wizard should start and walk you through the following steps – starting about step 7.
Click MAIL
Click Show Profiles,
Click Add
Profile name – name it your first name ex. CAROL , OK
Click the small box at bottom that says “Manually configure server settings …” , Next
Choose Microsoft Exchange, Next
For MS Exchange server – enter EXCHMAIL.USI.EDU
UNCHECK the Use Cached Exchange Mode
for Username – enter the first part of your email address ex. jsmith Click CHECK NAME
You might be prompted for username and password. Enter your FULL email address for the username and then your password. Click OK
If your password is accepted – the user name field should now contain your lastname, firstname and it should be underlined. Click Next, Finish.
You should now be at the window where it lists all the mail profiles on this machine. Hopefully, YOUR first name is the only one – but if it isn’t… then just make sure that the selected radio button at the bottom is “Always use this profile” – and that the drop down shows your first name. You should now be able to close the control panel and start outlook.

**************************************************************************************** Set up Outlook Email – Outlook 2003

Click Start, Settings, Control Panel Look for entry that says MAIL. If no entry/icon that says MAIL – make sure you are in Classic View (top left – switch to classic view). If you STILL don’t have an icon labeled MAIL – then exit Control Panel and start Outlook – a wizard should start and walk you through the following steps – starting about step 7.
Click MAIL
Click Show Profiles,
Click Add
Profile name – name it your first name ex. CAROL , OK
Let default to “add a new email account” click Next
Choose Microsoft Exchange, Next
For MS Exchange server – enter EXCHMAIL.USI.EDU
UNCHECK the Use Cached Exchange Mode
for Username – enter the first part of your email address ex. jsmith
Click CHECK NAME
You might be prompted for username and password. Enter your FULL email address for the username and then your password. Click OK
If your password is accepted – the user name field should now contain your lastname, firstname and it should be underlined. Click Next, Finish.
You should now be at the window where it lists all the mail profiles on this machine. Hopefully, YOUR first name is the only one – but if it isn’t… then just make sure that the selected radio button at the bottom is “Always use this profile” – and that the drop down shows your first name. You should now be able to close the control panel and start outlook.

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