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SPRING 2014

CERTIFICATE IN LEADER EXCELLENCE

USI specializes in leadership assessment and development for those aspiring to become supervisors, first-time supervisors, and experienced supervisors and managers.  Our leadership courses can be taken individually, or you can combine four core and two elective courses to earn the USI Certificate in Leader Excellence.  Many of our courses are designed by Developmental Dimensions Institute (DDI), the world leader in leadership development training, while others are custom designed by professionals in our community.

Four Core Courses
Offered every sping and fall semester:

     USI Management Diagnostic Center
     DDI Essentials of Leadership*
     DDI Coaching for Improvement and Success*
     DDI Resolving Conflict*

Two Elective Courses
Offered on a rotating basis:

     USI Human Resources for Non-HR Managers
     Managing Performance Problems*
     DDI Getting Started as a New Leader*
     DDI Driving Change*
     DDI Developing Others*
     DDI Leading High Performance Teams*
     DDI Effective Problem Analysis and Decision Making
     DDI Engaging Others*

* Course is approved for 3.5 HRCI recertification credits.

Extended Services

DDI ESSENTIALS OF LEADERSHIP (CORE)                                                            NO. CLE520
During this course, participants will learn a set of essential skills to meet both practical business needs and people’s personal needs. They will acquire a set of proven interaction skills, discover seven leadership imperatives for meeting today’s challenges, and realize their role as a catalyst leader, a leader who inspires others to act. Course is approved for 3.5 HRCI recertification credits.

Date and Time: Wednesday, February 26, 9 a.m. to 3 p.m.
Location: USI University Center East, Room 2205
Registration Fee: $359, includes materials, lunch, and refreshments

DDI COACHING FOR IMPROVEMENT AND SUCCESS (CORE)                                NO. CLE529
Individuals need to take responsibility for addressing unacceptable performance or work habits that impact others and the organization, but leaders must know how to help them do it. This course helps leaders conduct effective improvement discussions and provide the feedback and ongoing support people need to improve performance. Leaders also learn a proven coaching process to ensure they identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. They learn how coaching for success benefits individuals, strengthens work groups, and supports an organization’s objectives and priorities. Course is approved for 3.5 HRCI recertification credits.

Date and Time: Wednesday, March 19, 9 a.m. to 3 p.m.
Location: USI, University Center East, Room 2205
Registration Fee: $359, includes materials, lunch, and refreshments

NEW! DDI MANAGING PERFORMANCE PROBLEMS (ELECTIVE)                            NO. CLE536
Dealing effectively with significant performance or work habit problems – and, when necessary, initiating the organization’s progressive discipline process – is one of the biggest challenges leaders face. This course helps leaders plan and conduct meetings with employees who need to improve or face prescribed organizational consequences. Course is approved for 3.5 HRCI recertification credits.

Date and Time: Thursday, April 3, 9 a.m. to 3 p.m.
Location: USI, University Center, Room 2205
Registration Fee: $359, includes materials, lunch, and refreshments

DDI RESOLVING WORKPLACE CONFLICT (CORE)                                                 NO. CLE522
Leaders will learn to recognize when a conflict is escalating and how to minimize damage by using the most appropriate resolution tactic, regardless of which stage a conflict is in. They will also learn the true cost of conflict to an organization and techniques for handling even the most challenging conflict-related discussions effectively. Course is approved for 3.5 HRCI recertification credits.

Date and Time: Wednesday, April 23, 9 a.m. to 3 p.m.
Location: USI, University Center East, Room 2205
Registration Fee: $359, includes materials, lunch, and refreshments

HUMAN RESOURCES FOR THE NON-HR MANAGER (ELECTIVE)                            NO. CLE530
Employees are often promoted into management roles with little training in human resources, yet managing people is a primary responsibility on which their success depends. If managers do not understand employment laws and concepts such as ADAAA, FCRA, implied contract, BFOQ, protected class, FLSA, or discrimination, they may be unintentionally placing their employers at risk. In this course, managers will learn about federal and state employment laws as well as the importance of implementing effective HR practices from employee hiring through separation. Special emphasis will be given to the importance of maintaining a harassment-free, discrimination-free workplace.

Date and Time: Wednesday, May 7, 9 a.m. to 3 p.m.
Location: USI, University Center East, Room 2206
Registration Fee: $259, includes book, lunch, and refreshments