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Identity Theft

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Criminals steal personal data such as names, telephone numbers, Social Security numbers, and bank and credit card information. Using the stolen data, the criminal can fraudulently obtain credit cards, buy items over the Internet, and even establish cellular phone accounts.  Complaints to the Federal Trade Commission about identity theft have doubled each year since the Commission began compiling its complaint database.

• Apply for federal student aid by filling out the Free Application for Federal Student Aid (FAFSA) at www.fafsa.gov.
• When completing the FAFSA electronically, remember to exit the application and close the browser.
• Keep your U.S. Department of Education (ED) PIN in a secure place. (Get your PIN at www.pin.ed.gov).
• Don’t reveal your PIN to anyone, even if that person is helping you fill out the FAFSA. The only time you should be using your PIN is when you are on ED Web sites, which are secure.
• Review your financial aid award documents and keep track of the amount of aid applied for and awarded.
• Shred receipts and copies of documents with personal information if they are no longer needed.
• Immediately report all lost or stolen identification to the issuer.

ED cares about the privacy of your personal information. The information you share with us via our secure Web sites (e.g.,www.fafsa.gov and www.pin.ed.gov) goes through a process called encryption. Encryption uses a mathematical formula to scramble your data into a format that is unreadable by anyone who might intercept it. This is how we do our part to keep your information safe—but you need to do yours as well.

If you become a victim of identity theft or suspect that your student information has been stolen, contact the appropriate agencies:
U.S. Department of Education
Office of Inspector General Hotline
1-800-MIS-USED (1-800-647-8733)
complain online: www.ed.gov/misused

Federal Trade Commission
1-877-IDTHEFT (1-877-438-4338)
complain online: www.consumer.gov/idtheft

Social Security Administration
1-800-269-0271
www.ssa.gov

Equifax Credit Bureau
1-800-525-6285
www.equifax.com

Experian Information Solutions (Formerly TRW)
1-888-397-3742
www.experian.com

TransUnion Credit Bureau
1-800-680-7289
www.transunion.com

For more information on identity theft see phishing.

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