University of Southern Indiana
 
Student Financial Assistance
Student Loan Ombudsman

What does the Student Loan Ombudsman do?
The Federal Student Aid Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans. The Ombudsman would be your last resort for resolving student loan problems after all other attempts have failed.

Contact Information for the FSA Student Loan Ombudsman's Office

Via on-line assistance: https://studentaid.ed.gov/repay-loans/disputes/prepare/contact-ombudsman

Via telephone: 877-557-2575 (toll free)

Via fax: 202-275-0549

Via mail:
Department of Education
FSA Ombudsman Group
830 First Street, N.E.
Fourth Floor
Washington, D.C 20202-5144



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