Students who are first-time borrowers of Federal Direct Loans are required to complete entrance counseling before their loan proceeds can be released.
Be sure and select Entrance Counseling and not Financial Awareness Counseling.
For future reference:
Student borrowers who are about to graduate, transfer out or simply stop out for a semester must complete exit counseling. Official USI academic transcripts are not released until the exit counseling requirement is completed.
Please complete your counseling requirements by clicking on the link below. You must identify yourself on the Direct Loan web site using either your Social Security number or your federal PIN. If you prefer to use your PIN but don't remember it, go to PIN Registration to request a duplicate PIN. Keep your PIN in a safe place for future use.