University of Southern Indiana

Case Management/Care Coordination Certificate Program

Description of Program

This interactive Internet Certificate Program is a six-week, 40-hour continuing education program for nurses, social workers, and other healthcare professionals. The program consists of six modules. Each module includes reading assignments, study questions, case studies, and test questions. Learners interact with practitioners and faculty who are expert in the area of case management.

Who Should Enroll in this Program
This program is designed for English-speaking nurses, social workers, and other healthcare professionals who want to enhance or develop the knowledge and skills necessary for quality case management.

Program Curriculum
Instruction will include the following content:

  • Case Management Concepts
  • Case Management Process
  • Coordination of Services
  • Financial Aspects of Case Management
  • Disease Management
  • Application of Case Management

Purpose Statement

The purpose of this activity is to enable the learner to successfully implement case/care coordination management-related practices, ethics, and standards in their clinical settings.

Program Objectives

At the conclusion of this program, the participant will be able to:

  1. Present an overview of the case management process.
  2. Identify methods to coordinate services to meet client needs.
  3. Explain the financial aspects of case management.
  4. Integrated disease management and case management into the plan of care.
  5. Apply case management principles to clinical situations.

Course Schedule
This six-week activity is offered two times a year.

Offering dates for 2016: August 15 (registration deadline August 1).

Offering dates for 2017:  March 27 & August 14

We reserve the right to cancel any offering if there is insufficient enrollment. Registrants will be notified in advance if this occurs.

For more information, call toll free 1-877-USI-HLTH (874-4584) or 812-461-5217 or e-mail

Expiration Date

This activity expires annually in December, or as guidelines and recommendations are released.

Instruction Methods
A combination of delivery methods are used to facilitate learner and faculty communication including:

Provides on-line instructor-prepared materials and course assignments. Internet resources are used as an integral part of the instruction.

Computer Conferencing
Allows learners to interact with faculty and other course participants.

Allows learners to freely interact on an individual or group level with other learners and faculty.

We recommend that you do not use your work e-mail address for taking this course. Many businesses, especially government agencies, utilize security firewalls. Communication from the instructor, the University, or other students may not get through and you will not see the message. We also do not recommend you use AOL, for similar reasons. AOL accounts include spam prevention-type filters and our communication with you may be filtered-out. We recommend you obtain a separate e-mail account for your course work. and offer free e-mail accounts.

Telephone Consultation
Faculty will be available by telephone to assist learners.

Computer Requirements and Suggestions
If using a personal computer, it is recommended that the computer have Windows Vista, Windows 7, or Windows 8, or Mac OS X 10.6 or newer. For compatibility, you will want to have access to Microsoft Office 2013, Office 2010, or Microsoft Office 2011 for Mac. In some cases, Office 365 may be sufficient. For some course content, you will also need Adobe ReaderAdobe Flash Player and/orWindows Media Player (Macs should use Flip4Mac WMV Components for QuickTime). Additionally, a broadband Internet connection would be very beneficial; AOL is not recommended. Lastly, if your course uses the Blackboard e-Learning platform, you may wish to verify that you have a compatible web browser.

Nancy Skinner, RN-BC, CCM

Delivery of Program Content
The program has six modules. Each module includes reading assignments, study questions, case studies, and test questions. Learners interact with practitioners and faculty who are expert in the area of case management. A comprehensive examination will be administered at the end of the six-week program.

Why Enroll in an Interactive Internet Program?
The convenience of on-line instruction allows the participant to "attend" class at any hour or day of the week during the 6-week period. Participants will learn from experts in the area of case management and have the opportunity to network with other course participants from across the country. Internet instruction provides an opportunity for personal interaction with course faculty while providing the comfort of learning in your own home or office.

Continuing Education Credits
A Continuing Education Certificate will be awarded following successful completion of study guide questions, an online comprehensive examination (with a passing score of 70% or higher), and submission of a course evaluation. Nurses will receive 40 hours.


ANCC Accredited Distincion Logo V6 ProviderThe University of Southern Indiana College of Nursing and Health Professions is accredited with distinction through November 30, 2018 as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Pace Seal FINAL

The University of Southern Indiana has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to board certified case managers (CCMs)(R).  This course is approved for 40 CE Contact hours.  Activity code: H00019661 Approval #: 160000453.  Expiration date:  March 28, 2017.

The University of Southern Indiana is approved by the California Board of Registered Nursing. Provider #13378. 

The University of Southern Indiana has been approved as a provider of continuing education for social workers. Social Workers will receive 40 contact hours.


Contact Ms. M. Jane Swartz
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