Can't access your eagles mail? Temporary workaround is go to https://outlook.com/eagles.usi.edu
sent 8/19/2013: During the coming week, you will notice your myUSI Eagles email will look different. Microsoft, who provides our Eagle Mail service, is updating their system. The changes for email are mostly cosmetic, and we don't expect it to affect your email use. You should be able to logon to myUSI and use your Eagles mail as before. If you do experience any problems with your email, contact the USI IT Help Desk at 812-465-1080 for assistance. If we find any problems with the update, we will post information on the myUSI home page.
This has no effect on the faculty and staff Exchange email system.
Some of you may have used SkyDrive that was part of your Eagles email account to store files. Microsoft is separating SkyDrive out of our Eagles email service. If you have files on SkyDrive, make sure you can access them at https://skydrive.live.com. After the update, the help desk won't be able to reset passwords on SkyDrive.
Users should be able to login to their accounts throughout the upgrade by visiting https://my.usi.edu just as before. They will notice a cosmetic difference in the interface once their mailbox is converted.
The migration is expected to be complete in 48 to 72 hours.
Before you can configure Eagles Mail on your smartphone, you will need to know your mobile PIN that we set on your Eagles Mail account.
- Login to myUSI
- Click the Self Service Button (blue icon on the left)
- Click Personal Information
- Choose Mobile PIN, located at the bottom of the list
- Make a note of this PIN
Use the appropriate link below for detailed instructions for your device or view the YouTube instructions
Get your settings in Eagles Mail
- Login to Eagles Mail
- Go to Options (top right)
- Click See All Options
- Click on Phone in the left navigation bar
- Click configure the phone to synchronize with Microsoft Exchange
- Click on the text link Mobile Phone Setup Wizard (middle of the page)
- Follow the Wizard
- If applicable choose Microsoft Exchange in the second prompt
If you have difficulties setting up Eagles Mail on your smartphone, you can stop by the IT Help Desk at FA 41 or call (812) 465-1080.