Information Technology

Rolm Voicemail

Dial your PhoneMail Direct Access Number (1550 or 465-1697) 

Press # + Password Number OR Extension/Name # + Password Number

You are given 5 choices:

Record - Press 1

Record your message, Press * and #
You may send your message to one or more extensions.
Enter the Extensions or Distribution list followed by #.
You have 3 options

• Special Delivery - Press 3
• Regular Delivery - Press #
• Cancel Delivery - Press 6

Special

• Return Receipt - Press 1
• Private - Press 2
• Urgent - Press 3
• Future Delivery - Press 4

Special

• Onetime Delivery - Press 1
• Repeated Delivery - Press 2
• Cancel Delivery - Press 6
• Regular Delivery - Press #

Listen - Press 3

PhoneMail will tell you how many messages are in your Mailbox.
You have 3 options

• Save - Press 4
• Delete - Press 6
• Replay - Press 73

Delete

At this point you can:

1. Continue - Press #
2. Answer - Press 1
3. Forward - Press 9
4. Transfer to Message Sender - Press 70

Answering Options - Press 8

• Personal Greeting - Press 1
• Answering Mode - Press 2
• Referral Extension - Press 3
• Change Referral Extension - Press 1
• Keep Referral Extension - Press 4
• Recorded Name - Press 4
• Record new name - Press 1
• Keep name - Press 4

Personal Greeting

You have 3 choices:

• Regular Greeting - Press 1
• Alternate Greeting - Press 2   (vacations, spring break...)
• Select Greeting - Press 3       (choose Regular or Alternate)

Regular Greeting

You have 2 choices:

• Change No answer greeting - Press 1
• Change Busy Greeting - Press 2

Answering Mode

You have 2 choices:

• Accept Messages - Press 4
• Do Not Accept Messages - Press 6
  • Phonemail msg then transfer to Operator - Press #
  • Do not answer Telephone - Press 2

Mailbox Options - Press 9

You have 4 choices:

• Personal Distribution List - Press 1
• Prompt Level - Press 2
• Password Changes - Press 3
• Outcalling schedules - Press 4

Personal Distribution List

You have 4 choices:

• Create - Press 1
• Modify - Press 3
• Delete - Press 6
• Review - Press 9

Modify Personal Distribution List

You have 3 choices:

• Review Contents - Press 3
• Add Subscribers - Press 1
• Delete Subscribers - Press 6

Prompt Level

You have 2 choices:

• Standard
• Abbreviated

Standard Prompt Level

You have 2 choices:

• Change to Abbreviated - Press 2
• Continue Standard - Press #

Abbreviated Prompt Level

You have 2 choices:

• Change to Standard - Press 1
• Continue Abbreviated - Press #

Outcalling Schedules

You have 4 choices:

• Create/Modify Schedule - Press 1
• Delete Schedule - Press 6
• Review Schedule - Press 9
• Outcalling Schedule On/Off - Press 4

Transfer Out/Disconnect - Press 7

• Disconnect - Press 6
• Transfer out of PhoneMail - Press 0
• Return to home state - Press #