University of Southern Indiana

Certificate in Problem Solving and Decision Making


Problem solving and decision making are critical skills for employees in today’s workplace. The rapid pace of changes has placed a greater emphasis on the need to approach problems quickly while considering alternative options before making a decision. This newly developed certificate program enables learners to increase the speed and quality of decisions made to solve problems their teams encounter in the workplace.

*This course addresses the following soft skills: problem solving, decision making, confidence, leadership, ability to obtain and process information, planning, organizing and prioritizing, interpersonal relationship skills.

*The list of competencies was compiled and adapted from surveys administered by,, Forbes and Business Daily News.

Instructor: Tammy Pickering
Date and Time: 4 Thursdays, April 19 - May 10; 6-9 p.m.
Location: USI @ Innovation Pointe, 318 Main Street, Evansville, Second floor
Registration Fee: $359
Course Number: CER504

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