Student Health Center
Appointments Clinic Hours Location Contact Us Call Center
Student Health Center
Services & Policies
Health Services
Women's Health Services
Immunization Office
Eligibility
Patient Rights
& Responsibilities
Medical Records
Excuse Policy
Billing & Insurance
Billing Policy
Office Visit Plan OVP Group Accident
& Sickness Insurance
Hospitalization Insurance
Related University Links
USI Student
Immunization Policy
Mental & Physical Health Emergency Policy
Sexual Assault Programs
e-Chug Self Assessment
Alcohol and drug prevention:
www.usi.edu/rfw/aod/.
Health Information Line
Student Health Center / Deaconess Call Center
The phone number for the Health Information Line is 450-7677 or 1-800-967-6806, available 24 hours a day, 7 days a week. If there is any problem with using the Health Information Line, please call 450-5000.
Students can access the Health Information Line from any touch tone phone. Using the phone you are able to privately listen to a variety of healthcare topics. There is no obligation to speak with anyone to receive the information, especially about sensitive issues. If at the end of the topic, you would like to speak to someone, you may press the star key to speak with an RN on call. If at the end of the topic, you would like to listen to another topic, simply press the next selection.
The following is a description list of the navigational keys available to you:
These are pre-determined keys that replay, stop, transfer, skip, move forward, and jump through recorded information.
# Ends the Call
* Accesses a live person
1 Pauses message for 15 seconds,
1 to continue the message
2 Replays last 6 seconds of the message, pressing
2 twice starts at the beginning
3 Forwards the message 6 seconds
4 Terminates the message, then transfers
the caller to category selection
5 Terminates the message, then advances
the caller to the next module
7 Replays the message, from the beginning
8 Returns the message to normal
volume
9 Increases the volume
Adult Health Information Line
Please select a topic to jump to that section
Pediatric Health Information Line
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