University of Southern Indiana

UC Information Desk and Welcome Tent Volunteer Orientation

Thank you for volunteering to assist in welcoming the newest Eagles! Your time will make a difference in the lives of our students. To assist you, we have created an online volunteer orientation. Please take time to review this information.

Purpose
The purpose of the welcome tents and the information desk is to:
- welcome new and returning student to the campus and the new academic year,
- provide answers to questions that will assist in making students first days on campus more successful,
- offer a snack break between classes
- hand out free notebooks to commuter students.

Locations
University Center main floor information desk (across from the 5/3 banking center)
Orr Center bus stop
Outside the Tech Center
Outside the Wright Administration Building

Supplies at each location
To assist you, we will have the following items available at each location:
- Cell phone for you to use to contact offices on campus to get an answer for a student's question. You will need to dial the first three numbers of the phone number, not just the extension.
- Reference list of phone numbers for Student Development Programs and other tent phone numbers.
- List of the other volunteers for that day, so you will be aware of who your replacement will be.
- Free cookies, coffee (7-10 a.m.), ice tea (10 a.m.-6 p.m.) and water for anyone who needs a little energy. (Refreshments provided by Sodexho.)
- Crate of information including: campus maps, building layouts with classroom locations, campus phone book, Welcome Week Schedules, Frequently Asked Questions handout, a METS bus schedule and map, and parking information.

Volunteer Responsibilities
- Engage students in conversations and help them find answers to their questions.
- Be upbeat and excited.
- Get to know the other staff or faculty member working with you.

Volunteer Attire
- Wear your USI nametag (if you have one) and the "Welcome USI Students" button.
- It would be wonderful if you could wear USI apparel, but we understand if that's not possible.

Shift Changes
- Arrive at least five minutes prior to the start of your shift.
- Make sure a replacement has arrived before you leave the tent.
- If your replacement does not arrive and you need to leave, use the cell phone to contact the Office of Student Development Programs and we will send someone to relieve you.
- If you are working the last shift of the day, please wait until someone from Student Development Programs arrives to collect everything.

If you have any questions regarding these volunteer activities or Welcome Week, contact the Office of Student Development Programs at 465-7167 or orientation@usi.edu.

8600 University Boulevard - Evansville, IN 47712-3596 - 812/464-8600