A collection of temporary Internet files (a cache) is stored by your browser as you visit websites to speed page load times, but it can cause issue when the files become out of date.
If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in information (cookies) may be stored in the browser.
Deleting the cache and cookies that have been stored by your browser commonly corrects these problems. Please complete the instructions below for the browser you are using.
Computer:
Chrome Firefox Safari Internet Explorer Microsoft Edge
Mobile:
** For Visual Instructions to clear the bowser cache click the link Here.
Click on the three dots in the top right corner.
Click on Settings in the menu.
Click on History in the menu on the left.
Click button Clear browsing data located under the Privacy and security section.
Select from the Time range dropdown "All Time"
Check the following boxes: Browsing History, Download History, Cookies, Cached Images and files.
Click on Clear browsing data on the bottom. Wait for the Hourglass/Spinning Wheel to finish.
Usually a "force refresh" is enough. You can achieve this by pressing the following key combination:
Shift + F5
Click on the three lines in the top left corner or find History under settings
Click on Options in the submenu.
Click on Privacy and Security on the left.
Click on Clear Data in the Cookies and Site data section.
Usually a "force refresh" is enough. You can achieve this by pressing the following key combination:
Shift + F5
Select the first item "Safari" in the main menu and from the drop-down the item "Preferences...".
A popup opens. Click on the tab "Advanced"
Check the option "Show Develop menu in menu bar" at the bottom. Now you should see a new menu item in the main menu named "Develop".
If you click on the menu item "Develop" you can select "Empty Caches" from the submenu items.
Reload the site.
Usally a "force refresh" is enough. You can achieve this by pressing the following key combination:
On PC: Shift+ F5
On Apple MAC: CMD + R
Internet Explorer (For Computers)
Click on the gear wheel in the top right corner.
Click on Internet Options in the menu
Click on Delete in the browsing history submenu.
Select Temporary Internet files, website files, cookies, website data, download history from the list
Click on Delete
Force Refresh Internet Explorer 11
Usually a "force refresh" is enough. You can achieve this by pressing the following key combination:
Shift + F5
Microsoft Edge (For Computers)
Use the following steps to clear your browser history and Cache in Microsoft Edge:
Click on the menu button (three dots in the top right corner).
Click on settings in the menu.
Click on Privacy in the menu.
Click on Clear browsing data.
Select Empty the cache from the list.
Click on Clear browsing data on the bottom. Your browser cache is now empty.
From your home screen; tap Settings
Choose Safari
Click Clear History and Website Data
Click Clear History and Data
