Faculty Support

The following contains helpful information to gain the knowledge and skills to be successful in an online environment. 

Quick Links

Summer 2020 Workshops for Developing Courses

Faculty Request for Instructional Support Services 

Spring 2020 Graduate Colloquium Presentations

Teaching Online

Building a Community Online

To navigate the slides, please use the arrow in the bottom right corner.

Engagement and Motivation Online

To navigate the slides, please use the arrow in the bottom right corner.

Exam Proctoring with Proctorio

Proctorio is an online proctoring solution that helps you administer Blackboard based quizzes and exams. It offers a number of features designed to enhance academic integrity, including student identity verification and test monitoring. To learn more, play the video below.

Is online exam proctoring required?

No. The use of Proctorio is optional for faculty and not required. Proctorio is only available for online and hybrid courses (.NO, .NC, .NS, .AO course sections only) because it is purchased with Online Learning fees assessed for these courses.

What are the instructor requirements?

If online proctoring is something you'd like to incorporate within your course, please copy and paste the following statements:

Statement in Blackboard (to be added under the tool link "Secure Exam Proctor" within Start Here)

All students must review the syllabus for the requirements including the online terms and video testing requirements.

Syllabus Statement:

Online exams and quizzes within this course require online proctoring. Therefore, you will be required to have a webcam (USB or internal) with a microphone when taking an exam or quiz. You will have to use Google Chrome web browser and download Proctorio Extension. Please have your Student ID or Government Issued Photo ID ready to show at the start of the exam.

Students are strictly responsible for ensuring that they take all exams using a reliable computer and high-speed internet connection.

Find a private, quiet, and comfortable location to take your exam. Depending on the settings of your exam, you may be asked to do a room scan; turning your web camera to look at the room. Please note, recordings from any private residence must be done with the permission of all persons residing in the residence. You must ensure that any recordings do not invade any third-party privacy rights and accept all responsibility and liability for violations of any third-party privacy concerns.

Setup information will be provided prior to taking the proctored exam. You do not need to schedule exams ahead of time, simply go into Blackboard and take the exam. For additional information about online proctoring, you can visit the Proctorio Exam Proctoring FAQ web page.

For remote proctoring, you must have:

  • Webcam with a microphone
  • Google Chrome 
  • Dowloaded Proctorio Extension 
  • Student or Government Issued Photo ID
  • Reliable internet connection
  • Quiet, private location
  • NOTE: Be prepared to scan the room with your webcam. 

Proctorio offers 24/7 support:

Call: (480) 428-4089 or (866) 948-9248
Email: support@proctorio.com
Chat through Proctorio Extension

How do I get started?

Step 1: Complete the Request access to Proctorio form. (Note: The Proctorio link titled "Secure Exam Proctor" will be added to your course, please do NOT change the title.)
Step 2: Proctorio Setup - Download the Proctorio Extension and then Review Exam Settings Video
Step 3: Communicate with your students (Best Practices for Students)

For questions and assistance contact Online Learning.

What about Student Privacy?

Privacy provisions have been established to ensure student privacy and FERPA compliance. For more, visit the Proctorio Privacy Policy.

For Faculty: Overview of Proctorio Best Practices

For Faculty: Overview of Proctorio Settings

For Faculty: Overview of Proctorio Gradebook

Guidelines for Online Learning Equivalent Instructional Activities

The Guidelines for Online Learning Equivalent Instructional Activities (EIAs) assists in correlating online course content, learning activities and assessments to the credit hour standard. These guidelines are intended to assure consistency across the University for evaluating equivalencies between online and face-to-face classroom instructional activities and allocating instructional time for each activity.

Installing USI VPN Client

Please press here to login for access to instructions on installing the USI VPN client.

Instructions for Connecting to RemoteLab for Accessing On-Campus Software

Please press here to login for access to instructions on installing RemoteLab.

Online Teaching Consultation

The Online Learning office offers comprehensive consultation to help faculty design in the online environment, answer questions, and solve any issues they might be experiences in their current online courses.

Our experienced team of instructional designers will be ready to assist you with topics related to teaching techniques, course design, the online learning environment, and the instructional technologies.

To schedule an appointment, email online.support@usi.edu. Please include your contact information, the best time to reach you, and a brief summary of the topic you would like to discuss during the meeting.

Tech Takeaways

Tech Takeaways are quick video tutorials on using the above technologies. Please view the Tech Takeaways page to learn more.

Video Conferencing with Zoom

Video Conferencing with Zoom

Zoom is a desktop video conferencing solution perfect for meeting with individuals or groups.

Types of Zoom Accounts:

Basic: A basic user is a free account user who can host up to 40 minutes meetings when there are more than 2 people in the meeting. This can be used for lecture recording and for office hours.

Pro: A pro user is a paid account user who can host unlimited meetings on the public cloud. Can be used for class sessions and meetings.

Getting the Appropriate Account Type:

Free Zoom Basic Account

Zoom Pro Account Request Form

Downloading the Zoom Client:

1. Visit USI's Zoom website to download the Zoom Client on your computer or mobile device.

For a desktop computer, please follow these instructions:

Click the Download button under Zoom Client for Meetings.

The Zoom file will be downloaded automatically. Run the downloaded file to install the app.

Note: if you have trouble finding the downloaded file, please go to the "downloads" folder on your computer, look for the zoominstaller or zoomlauncher file, and run it by double-clicking it.

For mobile devices the process is similar to downloading other apps.

2. Open the Zoom application and click Sign In

3. Sign in with SSO

4. Type USI as the company domain

5. Log in using your myUSI username and password

Logging in to Zoom:

1. Log in to myUSI

2. Click on the Zoom app icon under Eagles Apps


Joining a Zoom Meeting:

To join a scheduled meeting, you can do ONE of the following options:

a. If the host of the meeting has sent an invitation, then click on the link following the text “Join form PC, Mac, Linux, iOS or Android:” provided in the email or calendar invitation.


b. If the host shared the Meeting ID by another method, then you may join the meeting by logging in to Zoom via myUSI, clicking the Join button and then typing in the Meeting ID.

View the brief Join a Meeting video for more information. 


Scheduling a Zoom Meeting:

1. After logging in to Zoom via myUSI with either a Basic or Pro account, you may schedule a Zoom meeting and invite others to the meeting.

2. Please view this brief video Scheduling a Meeting to learn more. 

Starting a Scheduled Zoom Meeting:

1. Log in to Zoom via myUSI with either a Basic or Pro account

2. Click on Meetings

3. Select Upcoming Meetings and click on Start button on right for the scheduled meeting.

Using Additional Zoom Features:

Meeting Controls:

Zoom Advanced Settings:

Sharing your Screen:

Recording a Zoom Meeting:

Zoom 101: Breakout Rooms

Zoom 101: Polling (In-Meeting)

How to Use Waiting Rooms to Manage Office Hours & Drop-In Visitor Times

Enabling Closed Captions:

Tips and Tricks for Teachers Educating on Zoom (PDF)

Best Practices for Using Zoom for Web Conferencing (PDF: faculty - place in BB if appropriate)

Comprehensive Guide to Educating Through Zoom (PDF)

For additional Zoom tutorials, please go to the Zoom Help Center.

Zoom Sessions: Best Practices for a Secure Experience
  • Do not share your meeting link on social media or any public forum – posting it to Blackboard or within your group in Teams is fine, that is a protected space, but forward facing media is not private or protected, and anyone can get to that link.

  • Avoid using your Personal Meeting ID (PMI) in public events. The PMI is basically one continuous meeting and if someone has access to that, they can join any Zoom session you host. So for your courses, I would typically say to use your PMI, but if you are going to post it on a front-facing website, then always choose to “automatically generate” your Meeting ID – this way it is a random number, and not your personal Meeting ID shared publicly.

  • Allow only signed-in users to join. Please view the Authentication Profiles for Meetings page.
    • When you set up your meeting, if you are only inviting USI students in your class, and not any outside guests, you can choose the option to allow only authenticated users to join. They must sign into Zoom (see screenshot of the meeting settings to check) – this means they must have a registered Zoom account and login to it to join. However, this option is not a good one if you have an outside guest or someone assisting students that does not have a USI email account (for example, an interpreter).

  • You can lock the meeting; however, if a student/participant gets “kicked out” (loses connection) during a meeting, once it is locked, they cannot be readmitted.

  • Prevent participants from screen sharing – our default setting in our global Zoom account has been set that the host is the only one who can share. This is a precaution taken to ensure that the host controls screen sharing control.

  • You can also set a password for your meeting for an extra layer of protection; however, keep in mind that you will need to make sure you remind your students/meeting participants of the password if one is set.

Resources for Online Courses

Blackboard: Establishing Your Online Course

Edit/Create Content:

Set up Blackboard Course to Distribute Materials:

Add Blackboard Communication Tools to Interact with Students:

Configure Blackboard Tools with Assignments and Assessments:

Grading in Blackboard:

Exam Creation

If you already have exams or quizzes created on a Word document and would like to convert them to Blackboard content, please follow the steps below. 

This supports Multiple Choice, Multiple Answer, True/False, Essay, Matching, and Fill-in-the-Blank questions. 

1. Click here and follow the instructions to convert your exams into a .txt file. 

2. Upload the .txt file to your test/quiz in your Blackboard course.

a) Login to your Blackboard course

b) Click "Course Tools", located under "Course Management"

c) Select "Tests, Surveys, and Pools" from the drop-down options

d) Select "Test"

e) Click "Build Test"

f) Give the test a title and click “Submit”.

g) Click on “Upload Questions”.

h) Click "Browse", select the .txt file you downloaded from the quiz generator, update the points per question and then click "Submit"

i) Add a description to the test, setup the test options, and click "Submit

Please view the video below for more information.

Instructional Technologies for Online Courses (Blackboard, Panopto, Proctorio, VoiceThread, etc.)

The Online Learning Office is committed to providing faculty with all they need to be successful in teaching in an online environment. We offer many services that range from how to develop an online course to training on how to use programs such as VoiceThread and many other services. To learn more about specific technology and software, you can visit the links below that provide you with information regarding specific programs that we recommend.

For assistance, please email online.support@usi.edu to schedule an appointment with an instructional designer.

Tech Takeaways are quick video tutorials on using the above technologies. Please view the Tech Takeaways page to learn more.

Library Faculty Services
Online Course Development Program (OCDP)

Online Learning offers the Online Course Development Program (OCDP) three times a year.

Faculty participate in the OCDP as a cohort. Each cohort will develop online courses for the following semester. For example, the Summer 2020 OCDP cohort develops Fall 2020 courses; the Fall 2020 OCDP cohort develops Spring 2021 courses, etc. 

The OCDP encourages and accelerates the development of quality online programs that align with the university's strategic priorities. These priorities include, but are not limited to, the development of courses for Core 39, the Bachelor of Professional Studies (BPS), and other online degree programs. Selection is also given to high demand courses.

Program Overview

The estimated time commitment is 60+ hours to complete the program requirements. By submitting a proposal and approval form, the faculty agrees to:

  • Attend the on-campus APPQMR Quality Matters workshop with cohort;
  • Attend 2 cohort sessions (each of them is 60 minutes long);
  • Complete all module activities within the OCDP Blackboard site;
  • Attend scheduled meetings with an assigned instructional designer;
  • Present his/her work at the faculty showcase event at the end of the program;
  • Develop the entire course (including lectures, quizzes, assignments, projects, exams, etc.) prior to the QM Course Review, and
  • Participate in the QM Course Review and make the necessary changes (if any) to meet QM standards prior to the start of the course.


  • For faculty, the stipend ($1000/credit hour not to exceed $4000) paid pursuant to this Program pay for the performance of duties that are outside the scope of the academic period of their contracted agreement and, for administrative staff, for the performance of duties that are outside the usual position function and schedule.
  • Participants may receive only one stipend per semester under the program. 
  • The development of the course is considered to be a Work-Made-for-Hire under USI's Intellectual Property Policy. 
  • The stipend will be released only after participants have completed the OCDP Program Requirements
  • If selected, stipends paid pursuant to this Program are Academic Supplemental or Supplemental pay under the university's Stipend and Supplemental Pay Policy.
  • For faculty, stipends paid pursuant to this Program pay for the performance of duties that are outside the scope of the academic period of their contracted agreement and, for administrative staff, for the performance of duties that are outside the usual position function and schedule.

Program Schedules

Summer 2020 Cohort Program Schedule (May 8 - August 9, 2020)

Submission Process 

We are currently accepting proposals for the Summer 2020 Cohort Program to develop Fall 2020 courses.

1.) Download the Fall 2020 Course Proposal and Approval form.

2.) Submit the completed form with the required signatures to  by Friday, April 3, 2020. You may also mail it to Forum Wing, Room 029. 

Quality Matters

Quality Matters (QM) is a faculty-centered, nationally recognized, peer review process that is designed to certify the quality of online courses and online components. The peer review process is based on the Quality Matters Rubric, which is comprised of 8 General Standards and 43 Specific Review Standards. 

The Eight General Standards:

  1. Course Overview and Introduction
  2. Learning Objectives (Competencies)
  3. Assessment and Measurement
  4. Instructional Materials
  5. Course Activities and Learner Interaction
  6. Course Technology
  7. Learner Support
  8. Accessibility and Usability

The University of Southern Indiana is a Quality Matters subscribing institution. Every semester, Online Learning hosts QM workshops to help faculty become familiar with the review process and rubric. 

If you are interested in learning more about the QM review process and rubric or becoming a Peer Reviewer, please email Online Learning. 

USI QM-Certified Courses

To listen to faculty's reaction to QM-Certified Courses, click here.

Self-Paced Learning to Teach Online (LTO)

Learning to Teach Online (LTO) is a self-paced online course in Blackboard designed to provide resources necessary to successfully teach an online course. The focus is on the delivery of an online course, not the design. The course is open to USI faculty and USI administrative employees. Meeting with an Instructional Designer to address questions that arise or seek assistance is provided throughout the course. The LTO is comprised of 4 modules that include:

  • Introduction
  • Best Practices
  • Analytics
  • Next Steps


USI Self-Paced Online Professional Development Request Form

Have further questions?

Contact Online Learning: email or call (812) 228-5124 to schedule a consultation. 

Self-Paced Online Course Development Programs (OCDP)

The Self-Paced Online Course Development Program (OCDP) is a professional development program intended to support faculty in the design and development of quality online courses.  The program is entirely online in Blackboard and is open to USI faculty and USI administrative employees.  Throughout the online course an assigned Instructional Designer will be available for consultations to answer questions, look over the required deliverables, and brainstorm different ideas.  The Self-Paced OCDP has 10 modules that include:

  • Introduction
  • Start with the End in Mind
  • Design your Curriculum Blueprint
  • Creating the Course Syllabus and Calendar
  • Instructional Technologies
  • Learner Interactions
  • Integrating Learning Objectives
  • Assignment Descriptions and Rubrics
  • Library Resources
  • Best Practices in Online Teaching

The developed courses will be evaluated using the Quality Matters (QM) 6th edition rubric.


USI Self-Paced Online Professional Development Request Form

Have further questions?

Contact Online Learning: Email online.support@usi.edu or call 812-228-5124 for a consultation. 

Templates for Online/Hybrid Courses


Instructions to upload Online Learning Blackboard (Bb) template 

1. Download the Bb template you would like to use by clicking on the following links

2. Login to Blackboard and access the course where you would like to upload the Blackboard template

3. Delete all the tabs in your Blackboard site. If you have already imported or uploaded content into the course, delete all the tabs except the ones with content. To remove the tabs, please follow these steps:

a) On the right-hand corner of the page, turn Edit Mode to "ON." edit mode on

b) On the left navigation menu, click the arrow next to the tab would you like to delete

c) Select "Delete"

d) Repeat these steps for the rest of the tabs in your Blackboard site

4. Import Online Learning Template by following these steps

a) Under “Course Management” select “Packages and Utilities,” then select “Import Package/View Logs.”

b) Click “Import Package”

c) Click on “Browse Computer” and select the template you downloaded from the Online Learning website

d) Under “Select Course Materials,” click on “Select All.”

e) Click “Submit”

f) The import process takes a few minutes. An email will be sent to you when the import is complete.

Uploading Scanned Documents From a Phone
  • If you have an Apple device, view instructions for uploading scanned documents from a phone here
  • If you have an Android device, view instructions for uploading scanned documents from a phone here

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