Crucial Conversations is based upon the best-selling book, Crucial Conversations: Tools for Talking When Stakes are High. Crucial conversations happen all of the time with everyone. Conversations are considered crucial when opinions vary, the stakes are high and emotions run strong.
In this session, participants will learn how to handle crucial conversations in an effective manner rather than avoiding the problem by choosing to go silent.
At the close of this three-hour, interactive session, participants will be able to:
This program can be customized to fit your organization’s specific needs. It can also be chosen as part of a Leadership Skills Certificate, offering prospective, new and experienced leaders an opportunity to gain needed skills. Please contact Paula Nurrenbern, resource development specialist at 812-461-5425 or firstname.lastname@example.org for more information.