Crisis Resolution (Professional Certificate) Overview

The Professional Certificate in Crisis Resolution will offer to students who desire a career in any one of the communications fields an opportunity to acquire knowledge and develop requisite skills, attitudes and experience in crisis management and communication. Courses provide an overview of key processes of facilitation, mediation and collaborative decision-making, as well as specific skills and strategies that will help students in their workplaces or practices. The curriculum is a combination of face-to-face and online learning course delivery, offering students the chance to engage with fellow learners and the instructor in dynamic, face-to-face settings, and also to connect with them in the reflective space offered through on-line courses.