August 22, 2023
John LaFief has been named Director of Technical Services, Information Technology at the University of Southern Indiana, effective immediately. He will report to Austin Siders, Chief Information Officer.
LaFief will provide strategic leadership and oversee operations and service management for the service desk and tier one support of USI technology. Additionally, he will be responsible for supervising the USI IT Help Desk, managing technical operations related to audio-visual services and switchboard operations, as well as handling audio-visual replacement, installation and upgrades for the University.
LaFief comes to USI with over 26 years of experience in the IT field. His professional journey began at On-Site Computer Solutions in 1999, where he started as a technician. Over the course of 19 years, he transitioned into the role of President in 2009 and lead the company until 2018.
Most recently, LaFief worked as an IT Auditor at Deaconess Health Systems where he planned and executed IT-related audits, consulted on software implementations and wrote and revised scripts to improve efficiency for various departments.
He received a bachelor’s degree in professional studies with a concentration in business from USI in 2015.