The USI Information Technology Department Help Desk is located in FA 41. We are a service organization dedicated to providing state-of-the-art information technology and communications to students, faculty, and staff.
We provide
- Computer support (hardware and software)
- Administrative software (human resources, student records, financial accounting, and advancement)
- Network services and support (which includes internet connectivity)
- Telecommunications and Voicemail
- Academic computer labs
- Library systems support
- Blackboard support
- Audio/Visual services
The continuing goals of the University of Southern Indiana Information Technology Department are to meet the challenging and expanding computing and communications needs of the University, and to provide outstanding service to all University constituents.
If you should have any questions regarding these services, please contact our Help Desk at 812-465-1080 or email us.
Mission Statement
To provide equitable, secure, and reliable solutions that meet the diverse needs of the community.
Vision Statement
To advance digital transformation through collaboration and data driven solutions to achieve operational excellence.
Guiding Principles
Customer Centricity
We deliver best experiences to our customers through services, products and empowerment.
Value Focus
We aim to provide maximum long-term benefits to the organization while optimizing total costs of ownership and risks.
Fit for Purpose
We maintain capability levels and create solutions that are fit for purpose and aim to reduce operational complexity and minimize technical diversity.
Trust
We collaborate with our stakeholders and customers to achieve strategic objectives by delivering best experiences with our services and products.
Engaged & Thriving Workforce
Foster an effective and productive workforce by focusing on well-being, collaboration and continuous improvement.
Sustainable & Secure
We strive to build scalable, resilient and secure IT solutions.
Equity & Inclusion
We aim to support efforts to align our service models to advance equity at USI.