University of Southern Indiana
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Facilitation Services

USI @ Innovation Pointe provides Facilitation Services to businesses, government agencies and non-profits throughout the Tri-State.

Facilitation is the process of designing and implementing a successful business meeting of a group of people who want to achieve a common goal, whether it be creative-problem solving, making decisions or exchanging ideas and information. A facilitator helps the group by offering a structure in which to make a collective decision, but is not there to lead, distract or entertain.

Have Better Meetings with Facilitation:

For more information on the benefits of facilitation hear 30 year facilitating expert, Jay W. Vogt's "Art of Facilitation"

Meeting Facilitation:

Beginning with the group's desired intent and background context, meeting facilitation is the customized design, plan, and execution of identifying organizational solutions using various tools, techniques and methodologies combined to ensure: 

  • There is effective participation.
  • Participants achieve a mutual understanding.
  • Their contributions are considered and included in the ideas, solutions or decisions that emerge.
  • Participants take shared responsibility for the outcome.

Facilitators are available to conduct the following sessions:

  • Strategic Planning
  • Succession Planning
  • Re-branding
  • Listening Sessions
  • Focus Groups
  • Problem Solving
  • Retreats 

Meet Our Facilitators

USI employs trained, experienced facilitators using the following methodologies:

Facilitator leading a session

Creative Problem Solving:  

Viewing the fuzzy situation or undefined problem from a deliberately neutral position, Simplexity Thinking focuses a group through problem formulation to solution implementation using eight clear steps. The key process skill used by participants in the Simplexity Thinking process is the deferral of judgment. 

Good to Great:

Developed using "The Hedgehog and the Fox" parable, Jim Collins defines the Hedgehog Concept as preparing three separate assessments in regards to the driving forces of your organization and identifying the common factors in which to focus.  "The fox knows many things, but the hedgehog knows one big thing."

Participant working
Six Sigma facilitation

LEAN/Six Sigma:

A disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process – from manufacturing to transactions and from product to service.

Harwood Institute:

Turning Outward is a fundamental mindset shift necessary to authentically understand and engage communities.  It helps you use your community, not your conference room, as the reference point for your choices and actions.  This methodology, honed over the past 30 years of research and experience, is the first step in transforming yourself and your team in service of your broader goals

Group facilitated meeting

Contact Megan Glenn


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