| DO's | DON'Ts |
| Stick to Facts Only Example: “USI uses [Brand X] software for its student portal.” |
Express Opinions or Value Judgments Avoid: “It’s the best solution,” “Outstanding service.” |
| Describe Relationships Without Opinions Example: “USI has a service agreement with [Company Y] for campus Wi-Fi.” |
Imply USI Endorses a Product or Service Avoid: “USI recommends [Brand Z] for all institutions.” |
| Use Approved Language Templates Follow official wording from Marketing and Communications. |
Use USI Name or Logo Without Approval No unauthorized use in testimonials or ads. |
| Seek Pre-Approval Before posting on social media or giving interviews. |
Share Promotional Language Publicly Avoid statements that sound like marketing. |
| Complete Required Disclosures Report non-University activities and conflicts of interest. |
Assume Academic Freedom Covers Endorsements Academic freedom ≠ commercial endorsements. |