Eduroam - Frequently Asked Questions
eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. This allows USI students, faculty, and staff to use the Internet with their secure wireless network at other member institutions and allow guests from member institutions to access the Internet using USI's secure wireless network.
USI students, faculty and staff can get connected at any member institution in many countries around the world. This includes Indiana University, Purdue University, University of Evansville, Southern Illinois University Carbondale and University of Louisville.
- Connecting at other universities: If you are traveling to another university you should first look to see if that university is a member of eduroam. Lists of US-based and international universities can be found here. When you get to the remote university that is participating, their wireless network should be broadcasting a wireless network name (or SSID) called eduroam. Click to join eduroam and you will be asked for an email address and password. Use your University of Southern Indiana email address and password. e.g, firstname.lastname@example.org or email@example.com. If you have an alias, such as firstname.lastname@example.org, please use your actual email address, not your alias.
- Visitors from other universities: Visitors to University of Southern Indiana that want to connect to eduroam would follow the same steps as in the 'Connecting at other universities' sections except visitors will use their institutions username and password to login.
- Detailed instructions on how to connect to eduroam are available for Windows, macOS, iOS, Android, and Chromebooks.
- If you have trouble connecting to eduroam, please contact your home university's support service. Your login information is passed securely to your home institution, so it is not possible for anyone at eduroam or the university you are visiting to look into why an authentication may have failed.
- Visitors to USI: If you are visiting from another member university, please contact your support services. They will be able to contact the eduroam or USI technical staff if they need to do so. The USI helpdesk will be unable to provide you support in these cases.
- USI students, faculty and staff: Please contact the USI helpdesk at 812-465-1080 if you have any problems connecting to eduroam whether you are on the USI campus or visiting another campus.