University of Southern Indiana


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COVID-19 Treatment - member cost share waived until September 13, 2020

USI has been actively monitoring the COVID-19 situation and is here to support our faculty and staff during this challenging time.  We’ve been working with our medical plan provider, Anthem Blue Cross Blue Shield of Indiana, to ensure you have access to COVID-19 testing and treatment as well as improved access to all telehealth services.  If you have any questions or concerns, please contact.

The USI Anthem Core and HSA medical plans will waive prior authorization, all deductibles and copays for members seeking COVID-19 testing and treatment.  To receive the testing and treatment at no cost, your care must be ordered by a physician and you must meet the criteria for possible COVID-19 diagnosis established by the Centers for Disease Control and Prevention (CDC).

You’re encouraged to seek the appropriate level of care quickly to minimize the spread of the virus and help ensure that you and your family stay healthy and productive.  Please note that these changes apply to COVID-19 only.  If you’re tested or treated for other illnesses during this time, your regular plan deductibles, coinsurance and copays will apply. 

Telemedicine - member cost share waived until September 13, 2020

Your in-network doctor or telehealth provider should be your first choice for care unless you’re experiencing life-threatening symptoms and require emergency care.  Your telehealth visit is a good place to discuss your concerns and symptoms.  Your costs for telehealth services – not just for COVID-19 related visits – will be waived temporarily during the outbreak.  Use telehealth for common conditions, such as eye infections, rash/skin irritation, migraines, to avoid possible COVID-19 exposure at a doctor office or urgent care facility.  Visit for 24/7/365 access to a doctor through video using your smartphone, tablet or computer.     

Remember you also have a 24/7 Nurseline available to you for free at 800.337.4770. 

Anthem Coronavirus Website

Go to for helpful resources

  • Sydney Care App to help you quickly understand your potential risk for COVID-19 and to set a telehealth visit
  • COVID-19 Test Facility Finder
  • Aunt Bertha social care network to find free and reduced cost program for help with food, transportation, housing, job training and more
  • PsychHub free online mental health resource to help you navigate social isolation, job loss and other challenges
  • Symptom Assessment tool uses guidelines issued by the CDC
  • LiveHealth Online App to visit a doctor 24/7

Recap and Leave Information

The federal government recently passed the Families First Coronavirus Response Act (FFCRA). The FFCRA works within the existing Family Medical Leave Act (FMLA) to provide protected leave for eligible employees affected by COVID-19. USI Human Resources presented via Zoom and informational session covering the new Leave Laws and how to report them on the payroll recaps. Please review the slides, video and FAQ document from that session to learn more about the developing policies.

FFRCA Flow Chart

Human Resources will continue to assemble and share guidance and resources to help employees navigate their leave options. This flow chart answers questions on whether you may be eligible for one of the new Leave Laws enacted through the FFRCA. If you believe you may be eligible please contact Amy Miller at

New prescription options
As the impact of COVID-19 continues to evolve at an unanticipated scale, the health and well-being of our members remains our top priority. To ensure our members have access to the medications they need in the days and weeks ahead, USI and CVS Caremark have lifted refill-too-soon restrictions, allowing members taking maintenance medications to obtain early refills (up to 10 days) of their prescription medications if they have refills remaining on-file at a participating retail or mail-order pharmacy. 

Testing for COVID-19
The University is working with Anthem, to waive the members' cost share, including copays, coinsurance and deductibles, for diagnostic testing related to COVID-19, as well as for the in-network visit associated with COVID-19 testing, whether it takes place at a doctor's office, urgent care center or emergency department.

Dependent Care FSA Changes due to COVID-19
Did you know that you can make changes to your 2020 Flexible Spending Account election if there is a change in your dependent care costs? The cost of coverage rules permit you to make changes to the Dependent Care FSA if there is change in cost associated with a change in provider, rates by a provider, or change in work schedule impacting the need for care. If your dependent’s daycare or school has closed to prevent the spread of COVID-19, this would be considered a qualifying life event for those enrolled in a Dependent Care Flexible Spending Account.

How to Take Action
You must notify Human Resources within 31 days of the change in your dependent care. If you’ve notified your HR representative within this time period, you will be given the opportunity to adjust your election for the year. 

  • Each extension of a daycare or employer closing or requiring different work hours would be a new qualifying event date.
  • Keep in mind, changes are prospective only, you cannot change retroactively.
  • Documentation could include emails from your provider or employer.

Qualifying event change form

FSA FAQ's from Nyhart 

Employee Assistance Program - Deaconess CONCERN

The University provides a confidential employee assistance program through Deaconess CONCERN which provides assessment, short-term counseling, referral and follow-up services for eligible employees and members of their household. Family, marital, financial, or work-related problems are dealt with in a completely confidential manner by one of the EAP counselors. Employees and members of their household are eligible for up to eight free visits; additional visits are covered by most health plans. The cost of the EAP is paid by the University.

Employees can see counselors via Zoom or in person. 

Contact Deaconess CONCERN
Toll-free: 800-874-7104
Local: 812-471-4611


For the remainder of April, Indiana Public Retirement System employees are welcome to contact our representative Bob Boxell directly regarding pension and annuity savings account, in place of in person meetings. Please contact benefits staff at to obtain contact information.


For the remainder of April, TIAA employees are welcome to contact our representative Tim Stout directly regarding retirement accounts, in place of in person meetings. Please contact benefits staff at to obtain contact information.

CARES Act New Allowances

Making a retirement plan/account distribution/withdrawal - Participants able to take a retirement plan/account withdrawal through December 31, 2020 without the 20% mandatory federal tax withholding or 10% early withdrawal penalty.

Taking a retirement plan loan - Through September 23, 2020, eligible loan amounts are revised from 50% to 100% of vested balance, up to $100,000 (still requires collateral for collateralized loans). Through December 31, 2020, participants can request a suspension of loan repayments up to one year.

Required Minimum Distributions (RMDs) for 2020 - RMDs may be suspended for 2020, allowing opportunity

to recoup any market loss and savings to build back up.

IRA contributions Deadline - For 2019, tax year IRA contributions deadline extended

to July 15.

Monthly live webinars through TIAA’s Virtual Environment

 TIAA is introducing monthly webinars through its interactive site called the Virtual Environment: This innovative resource offers users 24/7 access to a wide range of articles, on-demand seminars, and live monthly seminars on a variety of essential financial topics.

Live webinars to boost financial know-how

The live events will give participants real world financial tips, tactics and techniques to help start, build, and maintain your retirement savings. Space at these webinars is on a first-come, first-served basis. Employees can reserve their place at any of the webinars by visiting

TIAA will offer new webinars throughout the year including topics like navigating women’s unique financial challenges, how to manage income in retirement, etc., so visit the virtual environment today to sign up.

Wellness Resources

Our 2019 Wellness Fair was a great success, we love seeing people of all ages come out to learn about wellness. USI supports employees with their wellness goals. Keep your wellness on track, visit the Rec Center for group exercise, educational workshops and wellness resources. Did you know that USI has multiple trails on and around campus? Visit the USI Trails website for maps and information.   

Additional Benefits

The University also offers on-campus benefits and conveniences such as use of the Recreation, Fitness and Wellness Center, University Health Center, Dental Clinic, and Rice Library. Discounts are available at the USI Campus Store and Screaming Eagles athletic home games.

Tuition fee waivers are available for eligible employees, their spouses and dependents. Employees may also have fees waived for noncredit courses offered by Outreach and Engagement. 

Off campus benefits including local business employee discounts also are available. 

Need a form? Check out the Benefits Portal page for the latest benefits forms. 

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